Legal

Privacy & terms

How we protect your information and the terms that govern your care with LUXR.

Privacy Policy

LUXR collects the information you provide during intake, including contact details, health history, and lab results, solely to deliver and coordinate your care.

We never sell your personal or health information. Data is shared only with the licensed providers and partner pharmacies involved in your treatment, or as required by law.

Terms of Service

Completing an intake does not guarantee a prescription. Every treatment is subject to an independent clinical evaluation by a licensed provider.

Pricing, plan durations, and availability are shown at the time of purchase and may vary by state.

Telehealth Consent

By using LUXR you consent to receive care through secure video, messaging, and asynchronous review. Telehealth has limitations and is not appropriate for emergencies.

If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.

HIPAA Notice of Privacy Practices

Your protected health information is handled in accordance with HIPAA. You have the right to access, amend, and request an accounting of disclosures of your records.

To exercise these rights, message our care team through the patient portal.

Questions about these policies? Message our care team.